Difficult Communications - societyns.org

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Difficult Communications Hands-on
Bedside Procedures

Difficult Communications
Friday, July 14
1:45 - 2:10 pm EDT

Moderators:
Carolyn S. Quinsey, MD
Rafael A. Vega, MD, PhD

Faculty:
Michael M. Haglund, MD, PhD
Maryam Rahman, MD

Objectives:

Learn to recognize and respond to emotions.

Analyze communication techniques that help in any situation.

Introduce the concept of cognitive maps for difficult communication.

Pre-Course Work:

Deadline: Tuesday, July 11 at 11:59 pm PDT

Watch the Difficult Conversations video presented by Dr. Stippler

Read the following articles:

Case Study

Small Things are Big

Surgical Malpractice Myth and Realities

Surgeons Behaving Badly and What it Means for Malpractice and Patient Care

Watch the Consent and Risk Management video presented by Dr. Haglund

Complete post-video questionnaire

Complete prompt below.

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Post-Course Work:

Read: The Effect of Surgical Start Time on Complications