Difficult Communications

Friday, July 8
1:45 - 2:10 pm EST

Faculty:
Michael M. Haglund, MD
Martina Stippler, MD

Moderators:
Carolyn S. Quinsey, MD
Julian K. Wu, MD

Objectives:

1. Learn to recognize and respond to emotions.
2. Analyze communication techniques that help in any situation. 
3. Introduce the concept of cognitive maps for difficult communication.

Pre-Course Work:

Deadline: Tuesday, July 5 at 10:00 pm EST

1. Watch the Difficult Conversations video presented by Dr. Stippler